Refund & Cancellation Policy
At Olzin, we stand behind the quality of our Bio-Enzyme formula. If you are not entirely satisfied with your purchase, we're here to help.
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Cancellations: You can cancel your order within 24 hours of purchase or before the order has been dispatched. Please contact us at +91 8140900108 for immediate cancellation.
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Returns: Given the nature of our products (liquids/cleaning agents), we accept returns only if the product is received in a damaged or leaked condition.
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Refunds: Once we receive your return request and proof of damage (photos/videos), we will inspect it and notify you. If approved, a refund will be initiated to your original method of payment within 7-10 business days.
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Shipping on Returns: In case of damaged products, Olzin will bear the cost of return shipping.